We ship in Spain with Correos Express rest of Europa UPS
When payment is authorized or received, both the customer and Research Chemicals receive an e-mail stating that payment has been processed successfully. We then proceed with expediting your order. All orders are processed in sequence after payment is received. (This means that if payment is received before 11:59 AM, it is 99% sure that the order will be shipped the same day)
If payment is received after 15:00pm, it will be processed the next day.
In the event that goods are not in stock, you will be notified by e-mail with an expected delivery time, giving you the chance to cancel or change your order, to wait for missing goods to be replenished, or to have the shipment made in two parts (second shipment at our expense).
Once shipped, you will receive an e-mail with the Track and trace-details, so you can follow your parcel all the way to your doorstep. The e-mail will be sent to the address supplied at the time your order was placed.
We ship most products from Amsterdam and in some cases from Spain.
Expected Delivery Times Europe shipments:
EU = 24 to 48 hours Rest of World 3 to 7 days.
Research Chemicals is not responsible for delayed orders due to problems with DHL Express, UPS/DHL Parcel however, we will endeavour to do our best to solve problems should they occur. If you have not received the goods within the expected time frame, please contact us so we can investigate.
We do NOT ship goods to PO boxes or Poste Restante-addresses.
We cannot process orders without stating the order number with the payment.
We have reported several times that orders that are paid without (order number) in the reference with the bank transfer will not be processed.
OUT OF STOCK
Products marked zero stock are not in stock, if you do order these anyway, we will inform you as soon as possible when the product is back in stock. (Usually within 2 weeks)
We speak English, so when you contact us. write us in English.
Ordered before 15:00 next day delivery in the European Union
SO, FOR THE LAST TIME MENTION ORDER NUMBER, AND NO PRODUCT NAME.