Order & Delivery Research Products

DO I NEED AN ACCOUNT TO PLACE AN ORDER?

No, you don´t need an account to order from our website, It is useful to create a profile, so you can adjust your order later and you only have to enter your details once.

WHAT SHIPPING METHODS DO YOU PROVIDE?

We sent all our products via DHL EXPRESS & UPS SAVER

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

You can follow the delivery of the orders via the track and trace service of the relevant courier. Orders within the EU arrive within 2 days.

HOW DO I ORDER THE PRODUCTS?

Place your order via the website. This is not possible via Whatsapp or other ways.
if you have any more questions, just mail us.

TO WHERE DO YOU SHIP THE ORDERS?

We currently only ship our products within the Netherlands

For shipping outside the Netherlands you can submit a request via our contact page.

All products are legal in country which we send them from. Customer must check the legal status of the product(s) in the destination country before placing order.

Product(s) must be legal in the destination country. Customer is responsible for legality of product(s) in the destination country.

PROBLEMS WITH ORDERING ON THE WEBSITE

Please delete your internetbrowser cookies and try again

CAN I ALSO PICK UP THE PRODUCTs

No

WHAT IS THE MINIMUM AGE TO ORDER

You are over 18 years.

PROBLEMS WITH ORDERING ON THE WEBSITE

Please delete your internetbrowser cookies and try again

DIDN'T RECEIVE A CONFIRMATION EMAIL?

You ordered more than 1 hour ago? Please contact customer service.

ADJUST ORDER

You can no longer adjust your placed order.

What can you do? As long as your item has not yet been shipped, you can cancel the order in your account.